Return Policy

REFUND & RETURN POLICY

We very much hope that you won’t be disappointed by your purchase, but sometimes things just don’t work out. In the rare event that you’re not absolutely in love with your new jewellery, please contact us by email: info@avgoullasgold.gr .

Please note that we will only refund items that qualify against the terms set out below.

To return a jewel for credit, please make sure that the product is in new condition and that it doesn’t show signs of abuse. The following return reasons for new purchases are accepted:

• Incorrect Product or Size Ordered
• Product Did Not Meet Customer’s Expectations

If product is damaged within the warranted period, which is indicatable, we advise you to contact us by sending your purchase info and damage details to info@avgoullasgold.gr .

You will have to bear the direct cost of returning the goods. Once the item has been returned to us then please allow up to 14 days from the date of receipt for a refund to be processed and credited to the method of payment used.

In any case of product return, the customer is obliged to deliver intact and in excellent condition all the documents that accompanied the product (e.g. Invoice Receipt, Retail Receipt, marketing material or any other promotional material, etc.).

RETURN ADDRESS:

Avgoullas Michael

Kanari 8, Kos Island Greece, 85300

 T: +30 2242025983

Email: info@avgoullasgold.gr